Hello! Thank you for using the Zensia app. We are here to make your experience flawless on this journey of investing in your mental health.
If you experience any issues with the app, encounter a bug, or want to share your great ideas with us, please don't hesitate to reach out.
For any support requests, feedback, and collaboration, you can reach us at the following email address: **Email:**[email protected]
1. How can I cancel my premium subscription? You can manage your subscriptions directly from your Apple device. You can cancel your Zensia subscription at any time by going to Settings > [Your Name] (Apple ID) > Subscriptions.
2. How do I restore my premium account when I switch to a new device? Simply tap the "Restore Purchases" button located in the "Settings" or "Premium" screen within the app. As long as you use the same Apple ID, you will continue to access premium features without paying any extra fees.
3. "Mindful Minutes" are not syncing to the Apple Health app, what should I do? Please go to your iPhone's Settings > Health > Data Access & Devices menu and ensure that Zensia's data write permissions are turned on.